> ## Documentation Index
> Fetch the complete documentation index at: https://support.melbourneit.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Settings for Mail Applications

Email applications like the iOS Mail app, Mozilla Thunderbird, Microsoft Outlook use the below server settings to connect to your mail service. For help with these applications, please seek guidance from the manufactorer. You can always use the webmail version of your service in the meantime.

For our Professional Email service, [please click here.](/emails/professional-mail/professional-business-email-setup)

*\*replace yourdomain.com with your Domain Name*

| Setting              | More information                                                                                                                                               | Example                                                                                                                                                                                                                                             |
| -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Username             | Where asked for the username, enter your email address                                                                                                         | [johnsmith@yourdomain.com](mailto:johnsmith@yourdomain.com)                                                                                                                                                                                         |
| Password             | When asked for the password, enter the password you made when creating the email account.                                                                      | \*\*\*\*\*\*\*                                                                                                                                                                                                                                      |
| Incoming Mail Server | If connecting via SSL and you encounter a warning about the security certificate, see our SSL certificate on shared email service support page for assistance. | **Professional Email POP/IMAP:** mail.wcg-mail.com<br />**cPanel Servers POP/IMAP:** mail.yourdomain.com<br />**Microsoft 365 Server POP/IMAP:** outlook.office365.com<br />**Cloud Servers POP:** pop.yourdomain.com **IMAP:** imap.yourdomain.com |
| Incoming Server Port | Our email servers use all the default incoming server port numbers.                                                                                            | **POP:** Non SSL = 110, SSL = 995<br />**IMAP:** Non SSL = 143, SSL = 993                                                                                                                                                                           |
| Outgoing Mail Server | If connecting via SSL and you encounter a warning about the security certificate, see our SSL certificate on shared email service support page for assistance. | **Professional Email SMTP:** mail.wcg-mail.com<br />**cPanel Server SMTP:** mail.yourdomain.com<br />**Microsoft 365 Server SMTP:** smtp.office365.com<br />**Cloud Server SMTP:** smtp.yourdomain.com                                              |
| Outgoing Server Port | Most Internet Service Providers (ISP) block port 25 for their own outgoing emails.                                                                             | **Professional Email** TLS = 587<br />**Microsoft 365, cPanel and Cloud** Non SSL = 587, SSL = 465                                                                                                                                                  |
| Authentication Type  | Users must use password authentication to send or receive emails from our servers.                                                                             | Password                                                                                                                                                                                                                                            |