> ## Documentation Index
> Fetch the complete documentation index at: https://support.melbourneit.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Professional Email Setup

Setting up your **Melbourne IT Professional email** is a breeze, and we’re here to guide you every step of the way—from creating your user account to adding your email to your devices.

## Creating a new user:

1. Head to your MelbourneIT client area and find your Professional email service
2. In the Manage your service section, click the “**Admin login**” button, it will open a new tab
3. Find the tabs on the top of your page and click “**more**”
4. Click “**domain settings**”
5. Select “**new**” in Users section

## Setting up your email on your device:

***Pro tip:***\_ If your email app (like Gmail or Outlook) offers automatic settings, give those a try first—it’s usually the quickest way! Prefer to go the manual route? No problem, just follow the steps below, and we’ve got you covered.\_

| Setting                  | More information                                                                                                                          | Example                                                           |
| ------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------- |
| **Username**             | Enter your email address                                                                                                                  | [johnsmith@yourdomain.com](mailto:johnsmith@yourdomain.com)       |
| **Password**             | Enter the password you made when setting your email account. Keep it safe!                                                                | \*\*\*\*\*\*\*                                                    |
| **Incoming Mail Server** | If you see a warning about SSL certificate, don't stress, see our SSL certificate on shared email service support page to sort it out.    | **Professional/business POP/IMAP:** mx3594.syd1.mymailhosting.com |
| **Incoming Server Port** | No need to change anything! Our email servers use all the default incoming server port numbers.                                           | **POP:** 995 / **IMAP:** 993                                      |
| **Outgoing Mail Server** | If that SSL certificate pops up, we've got you -- our SSL support will walk you through it!                                               | **Professional/business SMTP:** mx3594.syd1.mymailhosting.com     |
| **Outgoing Server Port** | No need to change anything! Most Internet Service Providers (ISP) block port 25 for their own outgoing emails. Port 465 may also be used. | **Professional/business:** 587 (SSL)                              |