# Melbourne IT

## Docs

- [Billing Options](https://support.melbourneit.au/account/billing/billing-options.md)
- [How to add a new payment method and Topup Account Credit](https://support.melbourneit.au/account/billing/how-to-add-a-new-payment-method.md)
- [Cancelling a subscription service](https://support.melbourneit.au/account/billing/how-to-cancel-subscription-services.md)
- [Billing](https://support.melbourneit.au/account/billing/overview.md): Payments, invoices, billing cycles and cancellations
- [Where to Locate Account Invoices](https://support.melbourneit.au/account/billing/where-to-locate-account-invoices.md)
- [Locating your Support Pin](https://support.melbourneit.au/account/locating-your-support-pin.md)
- [Service Level Delegate Access](https://support.melbourneit.au/account/management/delegate-access.md)
- [How to Log In](https://support.melbourneit.au/account/management/how-to-log-in.md)
- [How To Recover Your Password](https://support.melbourneit.au/account/management/how-to-recover-your-password.md)
- [Locating account notifications](https://support.melbourneit.au/account/management/locating-account-notifications.md)
- [Multi-Factor Authentication Guide](https://support.melbourneit.au/account/management/multi-factor-authentication-guide.md)
- [Account Management](https://support.melbourneit.au/account/management/overview.md): Logging in, security, and maintaining your Melbourne IT account
- [Update Account Contact Information](https://support.melbourneit.au/account/management/update-account-contact-information.md)
- [Moving to Melbourne IT](https://support.melbourneit.au/account/moving-to-melbourneit.md)
- [Welcome to Melbourne IT](https://support.melbourneit.au/account/welcome-to-melbourneit.md): A summary of your new client portal experience
- [Where to find a list of your services](https://support.melbourneit.au/account/where-to-find-a-list-of-your-services.md)
- [.au Domain Eligibility Complaints And Scenarios](https://support.melbourneit.au/domains/au-domains/au-domain-eligibility-complaints-and-scenarios.md)
- [Changes to .ORG.AU Domains in 2021](https://support.melbourneit.au/domains/au-domains/changes-to-orgau-domains-in-2021.md)
- [.AU Domains and auDA](https://support.melbourneit.au/domains/au-domains/overview.md): Understanding .au domains and the role of auDA
- [Registrant (ABN/ACN) Compared with Registrant Contact](https://support.melbourneit.au/domains/au-domains/registrant-abnacn-compared-with-registrant-contact.md)
- [Eligibility for .au Domains](https://support.melbourneit.au/domains/au-domains/requirements-for-au-domains.md)
- [Transferring Ownership or Updating Eligibility ID for .AU Domains/Change of Registrant (COR)](https://support.melbourneit.au/domains/au-domains/transferring-ownership-or-updating-eligibility-id-for-au-domains.md)
- [What is the life cycle of a .au domain name?](https://support.melbourneit.au/domains/au-domains/what-is-the-life-cycle-of-a-au-domain-name.md)
- [Auto renewal for Domain Names](https://support.melbourneit.au/domains/auto-renewal-for-domain-names.md)
- [How Do I transfer a .co.uk domain?](https://support.melbourneit.au/domains/cctlds/how-do-i-transfer-a-couk-domain.md)
- [ccTLDs](https://support.melbourneit.au/domains/cctlds/overview.md): Country-code top-level domains explained
- [Domain Passwords/EPP Codes/UDAI](https://support.melbourneit.au/domains/domain-passwordsepp-codesudai.md)
- [Cancelling Service After Domain Transfers](https://support.melbourneit.au/domains/faq-i-moved-my-domain-name-from-melbourne-it-to-another-provider-but-im-still-being-charged.md)
- [Domain Privacy](https://support.melbourneit.au/domains/gtlds-and-icann/domain-privacy.md)
- [What is the life cycle of a gTLD?](https://support.melbourneit.au/domains/gtlds-and-icann/gtld-domain-expiration-cycle.md)
- [My Domain Is In REDEMPTION Status! What Do I Do?](https://support.melbourneit.au/domains/gtlds-and-icann/my-domain-is-in-redemption-status-what-do-i-do.md)
- [gTLDs and ICANN](https://support.melbourneit.au/domains/gtlds-and-icann/overview.md): Understanding gTLDs and the role of ICANN
- [Whois Data Validation FAQ](https://support.melbourneit.au/domains/gtlds-and-icann/whois-data-validation-faq.md)
- [How Can I Dispute A Domain Name Registration?](https://support.melbourneit.au/domains/how-can-i-dispute-a-domain-name-registration.md)
- [How do I register a domain name?](https://support.melbourneit.au/domains/how-do-i-register-a-domain-name.md)
- [How to Manage Your Domain name](https://support.melbourneit.au/domains/how-to-manage-your-domain-name.md)
- [How to Update WHOIS Contact Details](https://support.melbourneit.au/domains/how-to-update-whois-contact-details.md)
- [ICANN Registration Data Policy changes 2025](https://support.melbourneit.au/domains/icann-registration-data-policy-changes-2025.md)
- [I’ve Registered The Wrong Domain! What Do I Do?](https://support.melbourneit.au/domains/ive-registered-the-wrong-domain-what-do-i-do.md)
- [Moving Your Domains To Melbourne IT](https://support.melbourneit.au/domains/moving-your-domains-to-melbourne-it.md)
- [Reporting Domain Name Policy Breaches](https://support.melbourneit.au/domains/reporting-domain-name-policy-breaches.md)
- [Email sending restrictions](https://support.melbourneit.au/emails/email-sending-restrictions.md)
- [Email Settings for Mail Applications](https://support.melbourneit.au/emails/email-settings-for-mail-applications.md)
- [Making Changes to Existing Exchange and Microsoft 365 for Android](https://support.melbourneit.au/emails/exchange-microsoft-365-android.md)
- [Application Setup Guides](https://support.melbourneit.au/emails/how-to-guides/application-setup-guides.md)
- [How to - Backup with Outlook](https://support.melbourneit.au/emails/how-to-guides/how-to-backup-with-outlook.md)
- [How to change Outlook settings for Cloud email](https://support.melbourneit.au/emails/how-to-guides/how-to-change-outlook-settings-for-cloud-email.md)
- [How to - iOS and iPadOS mail app](https://support.melbourneit.au/emails/how-to-guides/how-to-ios-and-ipados-mail-app.md)
- [How to log into webmail](https://support.melbourneit.au/emails/how-to-guides/how-to-log-into-webmail-1.md)
- [How to - macOS Sonoma Mail app](https://support.melbourneit.au/emails/how-to-guides/how-to-macos-sonoma-mail-app.md)
- [How to - Outlook "New" on Windows](https://support.melbourneit.au/emails/how-to-guides/how-to-outlook-new-here.md)
- [How to - Outlook on iOS or iPadOS app](https://support.melbourneit.au/emails/how-to-guides/how-to-outlook-on-ios-or-ipados-app.md)
- [How To Guides](https://support.melbourneit.au/emails/how-to-guides/overview.md): Setup and how-to guides for email apps and webmail
- [Moving Your Emails to Melbourne IT](https://support.melbourneit.au/emails/moving-your-emails-to-melbourne-it.md)
- [My e-mails have been blacklisted](https://support.melbourneit.au/emails/my-e-mails-have-been-blacklisted.md)
- [My email disk space is full. What do I do to fix it?](https://support.melbourneit.au/emails/my-email-disk-space-is-full-what-do-i-do-to-fix-it.md)
- [How to add your Professional Email to Apple Mail on a Mac](https://support.melbourneit.au/emails/professional-mail/apple-mail-mac.md)
- [How to Reset Password for Professional and Business Email Accounts](https://support.melbourneit.au/emails/professional-mail/how-to-reset-password-for-professional-and-business-email-accounts.md)
- [Professional Mail](https://support.melbourneit.au/emails/professional-mail/overview.md): Set up and manage Professional Email accounts
- [Professional Email Setup](https://support.melbourneit.au/emails/professional-mail/professional-business-email-setup.md)
- [Professional Email Migration Tool](https://support.melbourneit.au/emails/professional-mail/professional-mail-migration-tool.md)
- [Webmail login](https://support.melbourneit.au/emails/webmail-login.md)
- [Managing DNS in cPanel or Wordpress Hosting](https://support.melbourneit.au/hosting/dns/how-do-i-manage-my-dns-on-cpanel.md)
- [Managing DNS in Your Client Area](https://support.melbourneit.au/hosting/dns/managing-dns-in-your-client-area.md)
- [DNS and Zones](https://support.melbourneit.au/hosting/dns/overview.md): How DNS works and how to manage your zone records
- [Understanding DNS](https://support.melbourneit.au/hosting/dns/understanding-dns.md)
- [How can I make my website more secure?](https://support.melbourneit.au/hosting/how-can-i-make-my-website-more-secure.md)
- [How do I upload and download files via FTP?](https://support.melbourneit.au/hosting/how-do-i-upload-and-download-files-via-ftp.md)
- [How do I upload (FTP) my website?](https://support.melbourneit.au/hosting/how-do-i-upload-ftp-my-website.md)
- [How to back up your website?](https://support.melbourneit.au/hosting/how-to-back-up-your-website.md)
- [Known Scams](https://support.melbourneit.au/hosting/known-scams.md)
- [Moving your Website to Melbourne IT](https://support.melbourneit.au/hosting/moving-your-website-to-melbourne-it.md)
- [How to redirect your domain to another website using cPanel](https://support.melbourneit.au/hosting/redirect-domain-cpanel.md)
- [Reporting Abuse](https://support.melbourneit.au/hosting/reporting-abuse.md)
- [Can one SSL cover multiple domains?](https://support.melbourneit.au/hosting/ssl/can-one-ssl-cover-multiple-domains.md)
- [External hosting SSL Setup](https://support.melbourneit.au/hosting/ssl/external-hosting-ssl-setup.md)
- [SSL Certificates](https://support.melbourneit.au/hosting/ssl/overview.md): How to purchase and set up SSL certificates
- [Initial Troubleshooting for Website Errors](https://support.melbourneit.au/hosting/troubleshooting-website-errors.md)
- [Melbourne IT Support](https://support.melbourneit.au/index.md): Melbourne IT support — guides and answers for your account, domains, website, hosting and email.