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Email applications like the iOS Mail app, Mozilla Thunderbird, Microsoft Outlook use the below server settings to connect to your mail service. For help with these applications, please seek guidance from the manufactorer. You can always use the webmail version of your service in the meantime. For our Professional Email service, please click here. *replace yourdomain.com with your Domain Name
SettingMore informationExample
UsernameWhere asked for the username, enter your email addressjohnsmith@yourdomain.com
PasswordWhen asked for the password, enter the password you made when creating the email account.*******
Incoming Mail ServerIf connecting via SSL and you encounter a warning about the security certificate, see our SSL certificate on shared email service support page for assistance.Professional Email POP/IMAP: mail.wcg-mail.com
cPanel Servers POP/IMAP: mail.yourdomain.com
Microsoft 365 Server POP/IMAP: outlook.office365.com
Cloud Servers POP: pop.yourdomain.com IMAP: imap.yourdomain.com
Incoming Server PortOur email servers use all the default incoming server port numbers.POP: Non SSL = 110, SSL = 995
IMAP: Non SSL = 143, SSL = 993
Outgoing Mail ServerIf connecting via SSL and you encounter a warning about the security certificate, see our SSL certificate on shared email service support page for assistance.Professional Email SMTP: mail.wcg-mail.com
cPanel Server SMTP: mail.yourdomain.com
Microsoft 365 Server SMTP: smtp.office365.com
Cloud Server SMTP: smtp.yourdomain.com
Outgoing Server PortMost Internet Service Providers (ISP) block port 25 for their own outgoing emails.Professional Email TLS = 587
Microsoft 365, cPanel and Cloud Non SSL = 587, SSL = 465
Authentication TypeUsers must use password authentication to send or receive emails from our servers.Password