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When ordering and renewing subscriptions, customers can choose from a variety of billing methods and frequencies. This support page outlines the available options.

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Billing methods

Customers may choose one of the below billing methods when ordering or renewing a subscription.
  • Credit card
  • Prepaid credit
The credit card and prepaid billing methods are all automated. This means that upon renewal, our system will automatically debit money from the prepaid account or credit card provided to us. To modify the billing method being used for a subscription, please contact our support team.

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Billing cycles

Depending on the service you are subscribed to, you have an option to be billed monthly or annually. To modify the billing cycle of your subscription, please contact our support team.