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To log into your new client area, go to melbourneit.au and select “log in”.
Enter your user name and password, your username is your account reference. If you’re unsure what your account reference is, you can find this on the top right hand corner of any email you’ve received from us. Note: your username will look like MI12345 or MIT-123 Please note: You may also use your ‘domain name’ or ‘primary email address’, however we recommend your account reference number as it is completely unique to you and is the most realisable username. Once logged in, you will see the following tabs:
  • Dashboard – similar to the Overview tab, it gives you services, invoices and tickets at a glance
  • Products and Services – a full list of your domains and hosting products and services. From here, you will be able to log in to your hosting, email services as well as manage them
  • Billing – this is where you will find all of your invoices, account credit balance, payment methods and currency settings
  • My Account – update your contact information like name, email or phone number here
  • Support – Raise tickets and find replies to your previous cases here
  • Place new order – Place a new order for hosting, register a new domain name or purchase SSL certificates