How do I cancel my registry lock?

Note: This article covers Melbourne IT DPS customers only.

Please email [email protected] with the following;

  • Your domain name
  • Your registry lock security passphrase
  • State that you want to cancel your registry lock
  • Photo ID
    Our internal registry lock expert will then call you to once more verify your security passphrase and confirm that the registry lock should be permanently removed. They will then contact the registry, undergo a validation process and arrange for your domain lock to be permanently removed.

For more information, please contact your Account Manager.