How do I upload (FTP) my website?

To upload files to your web hosting you will need an “FTP Client”. The one we recommend is called Filezilla – a quick Google search will take you to their site where you can download the program.

Below you will see some step-by-step instructions on how to upload via FTP. You can also upload the files one at a time through the control panel, but that is a slower process:

  1. Make sure you have followed the instructions in the welcome email to activate your hosting account, and you have waited 48 hours for it to be created
  2. Open FileZilla
  3. Select the Host text box. Enter the Host Name (eg. or your IP Address
  4. Select the Username text box. Enter the Username from your Hosting Account
  5. Select the Password text box. Enter the Password from your Hosting Account
  6. Click the Quick Connect button

Note: FileZilla will proceed to to log you into the server. If you are successful, it will show you directory listings. If you are unsuccessful, please double-check your hostname, username and password.

Note: The left side shows your local files on your computer and the right side shows the files on the hosting server

  1. On the right side double click on the www folder
  2. Then double click on the htdocs folder
  3. Once you have located your website files on your computer, click and select all the website files and folders that have to be uploaded
  4. Right-click the highlighted files and select the Upload menu option

Note: If there is a file on the hosting server with the same name as a file that you are uploading, it will prompt you to overwrite the old file with the new file you are uploading - click the OK button if this appears

  1. While your website files are uploading to the hosting server, you will be able to see the upload progress in the bottommost window pane in FileZilla

Uploading content using the Control Panel

To upload your content via the Control Panel, please refer to the below instructions.

  1. Log into your Control Panel.
  2. Once you have successfully logged into your Control Panel, under Utilities and Files click All Files.
  3. In the directory, locate and click www
  4. Click on htdocs

Note: All web files should be uploaded into this directory.

  1. In the top right corner, click Upload File
  2. Browse your hard disk and locate the file you wish to upload and click Save.

Note: You can only update one file at a time using the Control Panel. Using this method is not advisable if you have lots of files to upload. An FTP program can upload your files simultaneously.