Auto renewal for Domain Names

What is Domain Auto-Renewal?

Melbourne IT provides an "auto-renewal" feature to automatically renew your domain before it expires. This helps ensure your domain, along with any related services such as your website or emails, stays active without interruption, preventing it from being registered by someone else. By default, auto-renewal is enabled for all domains unless you switch to manual renewal.

How Does Auto-Renewal Work?

Auto-renewal charges your primary payment method and renews your domain 7 days before its expiration date.

You’ll receive an email reminder 33 days before the renewal (40 days before your domain expires) to give you plenty of time to make any changes to your account. The email will also inform you of the renewal term (usually two years).

Once your domain is renewed, you'll get a confirmation email. If there’s an issue with your payment, we’ll notify you by email, and you’ll have 7 extra days to complete the payment to prevent any disruption in service.

Note: Cancelling auto-renew after a renewal has been processed does not qualify for a refund. But don't worry! We'll email you with plenty of notice to turn-off auto-renewal should you decide to renew your domain manually or allow it to lapse

How to Manage Your Domain Auto-Renewal Settings

To modify your domain's auto-renewal settings, follow these steps:

Log into your online account.
Select 'Products & Services' from the menu.
Choose 'Manage Domain Name' for the domain you want to update.
Go to 'Settings.'
Scroll to the 'Auto-Renew' section to turn auto-renew on or off.

Cancelling a Domain/Domain Deletion

We are unable to delete domains, however we can set the domain to not renew. This will allow them to lapse, expire and then be deleted. You can also transfer the ownership of a domain to another party at any time.