Known Scams

A quick guide for how to spot and avoid phishing emails

This article contains a list of all known scam emails that may be affecting our customers.

Protect your data:

Screenshot 2022-10-21 163433.png Watch out for emails that don't know information about you, e.g. "Dear Customer".
Screenshot 2022-10-21 163433.png Emails that do not show your correct Melbourne IT Account Reference.

Screenshot 2022-10-21 163433.png Links that take you to a website other than or
Screenshot 2022-10-21 163433.png Notices to make a payment or renewal when these are not due yet. You can always log in to your account to check when your services are due and renew securely once logged in.

Always check the sent address from emails you receive. Emails sent by Melbourne IT will have our domain after the @ symbol (such as [email protected] or [email protected]. Emails from our marketing channels will be sent via: [email protected]

  • There have been no recent known scams impersonating Melbourne IT. If you believe you may have received a phishing or scam email impersonating us; please contact us via your Console Support Tab or speak to our team via phone or live chat.