How do I set up/update my payment details?

Note: This article covers Melbourne IT DPS customers only.

All purchases made through your Admin Panel will be completed by the default payment option you selected/ Learn how to set these up below:

How to update your default payment details

1. Log in to your parent level admin panel
2. Hover over ‘Finances’ and click ‘Payment Preferences’
3. Select a payment option
4. Click Update

How to add a new credit card

1. Log in to your parent level admin panel
2. Hover over ‘Finances’ and click ‘Payment Preferences’
3. Enter your credit card details under the 'Add New Credit Card' area.
4. Click 'Add Card.'
5. Select your newly added credit card in the 'Default Payment Option' area.
6. Click Update.

How to remove a credit card
Our system only allows you to remove a credit card after you've added a new one. To do this you have to:

1. Log in to your parent level admin panel
2. Hover over 'Account Settings' and click 'Manage Account'
3. At the top of the page, in the right hand corner, click 'log in to account level interface'
4. This will open the customer's account interface. Click the Billing tab and then edit the default credit card on the right hand side.
5. Once the new card has been added, you can remove the old card by clicking the button next to it

How to add prepaid credit

1. Log in to the your parent level admin panel
2. Hover over ‘Finances’ and click ‘Pre-Paid Account/Add Funds’
3. Type in how much you want to add to your account and the credit card details to pay for the pre-paid credit
4. Click ‘Recharge Account.’

For more information, please contact your Account Manager.