How do I update my domain contact details?

Note: This article covers Melbourne IT DPS customers only.

The registrant, admin, technical and billing contact details for any of your domain names registered with Melbourne IT DPS can be modified from within your admin panel. The only exception is the actual name of the registrant, as changing this will constitute a change in the ownership of the domain. For registrant name changes, please contact your account manager.

To change the registrant contact details for a domain:

1. Log in to the Admin Panel
2. Hover over 'Domains' and click 'Manage Domains'
3. Manage the domain you want to make changes to
4. On the next page, click Domain Name
5. Scroll down to Contact Information
6. Click [Modify] next to the contact information you want to edit
   • Registrant contact: the primary registrant and domain owner
   • Admin contact: the general administrative contact
   • Tech contact: the general technical contact
   • Billing contact: this one isn't generally used
7. Make the required changes to the contact, then click [Update]

To change the registrant contact details for a .au domain:

1. Log in to the Admin Panel
2. Hover over 'Domains' and click 'Manage Domains'
3. Manage the domain you wish to make changes to
4. On the next page, click Domain Name
5. Scroll down to Contact information and click on the NIC handle corresponding to the contact information you want to update (WARNING: This will affect all domains using this NIC Handle):
6. Make the required changes to the contact, then click [Update]
   • Registrant contact: the primary registrant and domain owner
   • Admin contact: the general administrative contact
   • Tech contact: the general technical contact
   • Billing contact: this one isn't generally used

For more information, please contact your Account Manager.