Professional Email Setup

Setting up your Melbourne IT Professional email is a breeze, and we’re here to guide you every step of the way—from creating your user account to adding your email to your devices.


Creating a new user:

  1. Head to your MelbourneIT client area and find your Professional email service
  2. In the Manage your service section, click the “Admin login” button, it will open a new tab
  3. Find the tabs on the top of your page and click “more
  4. Click “domain settings
  5. Select “new” in Users section

Setting up your email on your device:

Pro tip: If your email app (like Gmail or Outlook) offers automatic settings, give those a try first—it’s usually the quickest way! Prefer to go the manual route? No problem, just follow the steps below, and we’ve got you covered.

SettingMore informationExample
UsernameEnter your email address[email protected]
PasswordEnter the password you made when setting your email account. Keep it safe!********
Incoming Mail ServerIf you see a warning about SSL certificate, don't stress, see our SSL certificate on shared email service support page to sort it out.Professional/business POP/IMAP:
mx3594.syd1.mymailhosting.com
Incoming Server PortNo need to change anything! Our email servers use all the default incoming server port numbers.POP: 995
IMAP: 993
Outgoing Mail ServerIf that SSL certificate pops up, we've got you -- our SSL support will walk you through it!Professional/business SMTP:
mx3594.syd1.mymailhosting.com
Outgoing Server PortNo need to change anything! Most Internet Service Providers (ISP) block port 25 for their own outgoing emails.Professional/business: 587 (SSL)