How to change iPhone's & iPad's for cPanel email

To edit or set up a POP or IMAP cPanel email on an Apple iPhone, iPad, or iPod Touch, please follow the steps below:

Email settings on iPhone

1. From the home screen of your iPhone/iPad press the Settings icon.


2. Select Mail, Contacts, Calendars

iPhone 2

3. Here you will see a list of Accounts, tap on your desired account.

Incoming Mail Server

1. Set your incoming mail server Host Name to (replace '' with your domain name)
2. Ensure your username is your full email address, (e.g., [email protected])
3. Make sure your password is up to date.

Outgoing Mail Server

1. Under Outgoing Mail Server tap on SMTP.

iPhone cPanel

2. On the next screen, ensure your primary server is set to (replace '' with your domain name). Please click on the server to configure it further:

iPhone cPanel 2

Select if you are connecting via SSL or not and enter your email password:

Authentication: Password
Server Port: 468 (SSL) or 587 (Non-SSL)

iPhone cPanel 3

Email Settings

Please refer to this table for complete settings for our cPanel email infrastructure.

Your NameYour name as you wish it to appear for your recipients.Example Name
Email AddressYour full email address.[email protected]
Incoming mail serverYour incoming mail
Outgoing mail server (SMTP)Enter our outgoing mail server. Please note that if you wish to send through our SMTP server it does require
User NameYour full email address[email protected]
PasswordYour mailbox password***************
Incoming PortFor POP the default port is 110 , however if using SSL the port is 995. For IMAP the default port is 143, however if using SSL the port is 993.POP Normal = 110 SSL = 995 IMAP Normal = 143 SSL = 993
Outgoing PortMost ISP's tend to block port 25, so we recommend you use 587.Non SSL = 587 SSL = 465

Please Note: If you're using 3G/4G internet provided by your mobile carrier. Occasionally they may prevent you from using us as your SMTP/Outgoing Mail server. In this case, you will need to consult with your mobile carrier for your Outgoing Mail Server.