Setting up Cloud email in Mac Mail

Mac Mail is the default email client which comes pre-installed with the Mac operating system. Whilst this guide is based around Mac Mail on Yosemite OSX, earlier version of Mac Mail follow similar conventions. Whilst this guide is broken up by sections if you are setting up an email account for the first time simply follow the entire guide.

Please Note: This guide refers to our Cloud Hosting platform. If you are on a cPanel hosting plan please click HERE!

The guide follows settings for a POP configuration which is the most common type of email setup, however if your interested in using an IMAP setup please follow the guide, but refer to the table at the bottom of this article for settings pertaining to IMAP.

WARNING: If you're updating an existing email account setup in Mac Mail do not delete the account as this will delete all mail associated to the account

Accounts in Mac Mail

  1. Open up Mac Mail
  2. Click Mail
  3. Accounts
  4. Preferences

Mac Mail 1

Here you can manage an existing email account or add a new email account. If you wish to add a new email account click on the Plus + symbol.

MM 1

Adding a new email account to Mac Mail

1. After following the above instructions and clicking on the + symbol.
2. Please select Other Account.
3. You will need to enter your full email address & mailbox password then click [Create]

Mac Mail 3

Incoming Mail Server

1. Select [POP]
2. In the Mail Server field enter
3. In the username field enter your full email address & enter your mailboxes password in the password, then click [Next].


Enter 110 for your port & ensure authentication is set to Password then click [Next].

Mac Mail 6

Outgoing SMTP Server

1. In the SMTP Server field enter
2. For the username field enter your full email address & your mailbox password then click [Next]


3. Enter 587 for your port, ensure SSL is unticked. For authentication ensure it is set to password.
Next click [Create]

MacMail 8

If you have followed the above instructions and your mailbox is correctly configure on our platform you will now be able to send & receive emails. For your reference please refer to this table for complete email settings for our platform.

Your NameYour name as you wish it to appear for your recipients.Your Name
Email AddressYour full email address.[email protected]
Incoming mail serverIf you are using POP (most people will) use pop.example however if using IMAP please use imap.yourdomain.comPOP IMAP
Outgoing mail server (SMTP)Enter our outgoing mail server. Please note that if you wish to send through our SMTP server it does require
User NameYour full email address[email protected]
PasswordYour mailbox password***************
Incoming PortFor POP the default port is 110 , however if using SSL the port is 995. For IMAP the default port is 143, however if using SSL the port is 993.POP Normal = 110 SSL = 995 IMAP Normal = 143 SSL = 993
Outgoing PortMost ISP's tend to block port 25, so we recommend you use 587.Non SSL = 587 SSL = 465