Setting up Cloud email in Outlook 2010

Setting up your cloud email in Outlook is pretty straight forward, however in order to make the process streamlined make sure you have purchased a Cloud hosting plan, have created an email account and have all email software information readily available. If you have been migrated from our other hosting infrastructure you will be using Cloud hosting.

The guide follows settings for a POP configuration which is the most common type of email setup, however if your interested in using an IMAP setup please follow the guide, but refer to the table at the bottom of this article for settings pertaining to IMAP.

Throughout this guide you will see '[email protected]' . Replace this with your email address.

Adding your email account to Outlook 2010

1. Open Microsoft Outlook 2010
2. Click on the File tab in the top left hand corner.

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3. Click Add Account , this will will open the 'Add New Account Wizard'
4. Select the radio button 'Manually configure server settings or additional server types' Click Next

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5. Select the radio button Internet E-Mail and click Next

Here a new dialog window labeled Internet Email Settings will open. We'll need to fill out each field in order to get our Cloud email up and running.

Email Settings + Server Information in Outlook 2010

User Information

Your Name: Simply enter the name you wish to be displayed as, commonly this will be your first and last name.
E-mail Address: Enter your full email address. (e.g [email protected])

Server Information

Account Type: Select POP3
Incoming Mail Server:*
Outgoing mail server (SMTP):*

*leave the prefixes pop & imap , only replace

Logon Information:

Username: This will be your full email address. (e.g [email protected])
Password: This will be the password you specified upon mailbox creation.
Ensure that the 'Remember Password' checkbox is ticked.

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1. Click on More Settings ....
2. Click on the Outgoing Server tab
3. Tick the checkbox My outgoing server (SMTP) requires authentication. This will automatically highlight Use same settings as my incoming mail server leave this selected.

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4. Click on the Advanced Tab
5. Change the Outgoing server (SMTP) port to 587

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6. Click OK

You can now either click Test Account Settings... or Next > . It's a good idea to test your account settings to see if your email is working. If your email account is configured correctly you will get two green ticks confirming sending and receiving emails are working.

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Simply follow the prompts through the Wizard clicking Next & Finish..

Your Melbourne IT Cloud email is now setup in your Outlook. If your unsure of some settings or wish to use IMAP please refer to this table for a list of our full email settings.

Email Settings

Your NameYour name as you wish it to appear for your recipients.Your Name
Email AddressYour full email address.[email protected]
Incoming mail serverIf you are using POP (most people will) use pop.example however if using IMAP please use imap.yourdomain.comPOP IMAP
Outgoing mail server (SMTP)Enter our outgoing mail server. Please note that if you wish to send through our SMTP server it does require
User NameYour full email address[email protected]
PasswordYour mailbox password***************
Incoming PortFor POP the default port is 110 , however if using SSL the port is 995. For IMAP the default port is 143, however if using SSL the port is 993.POP Normal = 110 SSL = 995 IMAP Normal = 143 SSL = 993
Outgoing PortMost ISP's tend to block port 25, so we recommend you use 587.Non SSL = 587 SSL = 465